TORCS ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website or enquire about our school, corporate, and industrial uniform manufacturing services.
1. Information We Collect
We may collect the following categories of information when you interact with our website or place a bulk enquiry:
- Contact details — such as your name, phone number, email address, and institution or company name, submitted through our enquiry and quote request forms.
- Order information — details you provide about garment types, quantities, sizes, grade levels, and any specific requirements.
- Technical information — such as your browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
2. How We Use It
We use the information we collect to:
- Respond to your enquiries and provide quotes, samples, and order updates.
- Process and fulfil bulk and institutional orders.
- Improve our website, products, and customer service.
- Send order-related communications and, where you have consented, occasional updates about our products and services.
- Comply with applicable legal and regulatory obligations.
3. Sharing Of Information
We do not sell your personal information. We may share limited information with trusted third parties who support our operations, such as courier and logistics partners for order delivery, payment processors for invoicing, and IT service providers who help us run our website — each under an obligation to keep your information confidential and use it only for the purpose we specify.
4. Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings; doing so may affect certain features of the website.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to withdraw consent for marketing communications. We will respond to reasonable requests within a reasonable timeframe.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any order, accounting, or legal retention requirements, after which it is securely deleted or anonymised.
8. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- Address: Bagahati Bagan Bari, Nilganj Road, North 24 Parganas, Kolkata-121
- Phone: +91 91638 12938 / 033-2535 0036
- Email: contact@arvense.in